Blog Does the Island need a hygiene rating program? 9 Feb 202119 Feb 2021 It's pretty simple really, throughout the UK and wider continent there are hygiene ratings for all hospitality bushiness, why should the Isle of man be any different? There is certainly…
Blog Systems Management – A business saver 6 Feb 202119 Feb 2021 We have seen much in the press recently about large and small catering companies hitting the headlines because their paperwork systems and assurance hasn't been constantly audited. For many paperwork…
Blog Do we need to go back a step in looking at our front of house skills? 3 Feb 202119 Feb 2021 The ever lasting question for most hospitality and catering businesses is how they ensure that their customer facing staff always live up to the expectations of your business. How many…
Blog Training – Are we too focused on ticking a box? 3 Jan 202119 Feb 2021 Training in Food safety is in the news again with the scandal hitting Russell Hume the biggest catering meat wholesaler, who have been named and shamed on national TV for…
Blog Mystery Customers, what’s the point? 3 Nov 202019 Feb 2021 Mystery shopping is simply a survey which looks at the behavior and interactions of your employees with your customers at their usual point of contact. A very simple explanation, so, why…
